Confidentiality Commitment

Last updated: January 2024

1. Our Commitment to Your Privacy

At Stratedge Labs ("we," "our," or "us"), safeguarding the confidentiality of your information is a cornerstone of our service. This Confidentiality Commitment outlines how we protect your data, particularly when you use our PDF data extraction platform at minepdf.com or other features that handle potentially confidential documents and information.

We are dedicated to maintaining your trust by handling your data with the utmost care and transparency.

2. Core Confidentiality Principles

  • Your Data is Private: We treat all information you provide or generate through our platform as confidential. This includes personal details, business information, PDF documents, and any data processed by our AI.
  • No Access or Usage: We do not access, view, read, or use your uploaded documents or extracted data for any purpose other than providing the service to you.
  • No Unauthorized Third-Party Sharing: We do not sell, rent, trade, or otherwise share your confidential information with third parties for their marketing or other independent purposes.
  • Purpose Limitation: Data collected is used strictly for providing and improving our services to you, as outlined in our Privacy Policy and Terms of Service.

3. PDF Document Data

When you upload PDF documents to minepdf.com, we understand the sensitivity of this information. Our handling of your PDF documents and extracted data is strictly limited:

  • Processing Only: Your PDF documents are processed solely to extract the data you request. We do not read, analyze, or use the content for any other purpose.
  • No Content Analysis: We do not scan your documents for unrelated purposes, nor do we analyze the content beyond what is necessary to perform the extraction service.
  • Secure Processing: All document processing occurs in secure, encrypted environments with strict access controls.
  • User Control: You can request deletion of your documents and extracted data at any time by contacting us at contact@stratedge.io.

4. Data Retention and Deletion

We currently retain documents and extracted data for an indefinite amount of time to ensure service continuity and allow you to access your previous extractions. However:

  • Deletion on Request: You are free to request deletion of all your data at any time by contacting us at contact@stratedge.io.
  • Complete Removal: Upon your request, we will permanently delete all your uploaded documents, extracted data, and associated account information.
  • Prompt Response: We will process deletion requests within 30 days of receiving your request.

5. Security Measures

We implement industry-standard technical and organizational security measures to protect your confidential information. These include, but are not limited to:

  • Data encryption in transit and at rest
  • Access controls and authentication
  • Secure European Union-based infrastructure
  • Regular security assessments and audits
  • Incident response procedures

6. User Control and Transparency

We believe in transparency and user control. You have complete rights regarding your data, including access, rectification, and deletion. We encourage you to review our Privacy Policy and Terms of Service for a comprehensive understanding of our data practices.

7. Questions and Contact

If you have any questions or concerns about our Confidentiality Commitment or how we handle your data, please do not hesitate to contact us:

Email: contact@stratedge.io

Subject Line: Confidentiality Inquiry

Address: 5 rue Alfred Roll, Paris 75017, France